Norwegian Speaking Business Support Consultant -Remote in

About The Role

Patrique Mercier Recruitment FR is excited to invite applications for the position of Norwegian Speaking Business Support Consultant. In this role, you will be responsible for providing exemplary support to our Norwegian-speaking business clients, ensuring their needs are addressed with immediacy and professionalism. We are seeking candidates with strong communication skills who are passionate about delivering top-tier customer service in a business context.

Responsibilities

Offer comprehensive support to Norwegian-speaking business clients through various channels, including phone, email, and chat.
Assist clients with inquiries regarding business services, account management, and operational support.
Identify and implement effective solutions to client issues, ensuring a high level of satisfaction.
Maintain accurate documentation of client interactions in the CRM system for quality assurance.
Collaborate with internal teams to navigate complex business inquiries and enhance service delivery.
Stay updated on company services and products to provide relevant assistance to clients.
Engage in continual professional development to sharpen skills and improve service effectiveness.

Requirements

Fluency in Norwegian and a strong proficiency in English, both written and spoken.
Previous experience in a customer support role, preferably within a business environment.
Excellent communication and interpersonal skills geared toward client care.
Strong problem-solving capabilities with a focus on client resolution.
Familiarity with CRM systems and standard office software applications.
A collaborative approach, with the ability to thrive in a team-focused environment.
High attention to detail and strong organizational skills are critical.