Operations Administrator

ABOUT THIESS

Founded in Australia in 1933, Thiess has grown into a global leader in sustainable mining services and resource solutions, with more than 15,000 employees and operations spanning multiple continents. Today, we deliver mining services, land reclamation, and engineering expertise that help shape the future of the resources industry, creating lasting value for our clients, communities, and people.

At Thiess, you’re not just joining a company; you’re joining a team helping redefine what sustainable mining looks like for future generations. North America is a key part of our global growth journey, with operations across the United States and Canada and continued expansion into new regions. From Salt Lake City and the Intermountain West to Sudbury and Northern Ontario, our people are solving complex challenges, embracing innovation, and building careers with real impact.

We’re looking for people who want to do meaningful work, grow alongside a global organization, and help drive the future of mining and resource solutions. Learn more about our purpose, values, and the opportunities ahead by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW

The Operations Administrator is responsible for supporting the commercial and operational success of the Asset Services business. This role acts as a critical link between operations and commercial teams, ensuring service delivery aligns with client requirements and profitability targets. The specialist will engage directly with clients, vendors, and industry representatives, support bid and proposal development, coordinate logistics, and assist with contract execution to drive business growth and operational excellence.

KEY RESPONSIBILITIES

Act as a bridge between on-site teams, regional stakeholders, and clients, ensuring service delivery aligns with client expectations, contract requirements, and profitability targets

Collaborate with the bid team to prepare competitive bids, proposals, and presentations for asset/equipment services and workforce solutions

Work with estimating, operations, and finance to collect input on scope, costs, and resource requirements

Draft and format base-level agreements, scopes of work, and supporting commercial documents

Ensure clients feel informed, supported, and cared for every step of the way

Represent the company at industry conferences, job fairs, and client/vendor meetings, speaking knowledgeably about service offerings, workforce solutions, and operational capabilities

Build and maintain strong relationships with current and prospective clients, vendors, and partners, proactively identifying opportunities for collaboration

Coordinate resource allocation, workforce deployment, vendor onboarding, and compliance documentation to ensure timely and efficient project delivery

Support setup and mobilization activities for new contracts, including scheduling and logistics planning

Work cross-functionally with estimating, finance, HSE, P+C, and project management to ensure seamless handover from commercial to execution phases

Assist finance with tracking budgets, contract terms, and payment schedules to ensure profitability

Provide operational insight to marketing and business development teams for client-facing materials

Monitor active service contracts, ensuring that commitments made during bidding are executed effectively and efficiently

Serve as a secondary point of contact for clients during execution, escalating technical or operational issues as needed

Prepare and present reports and updates on project status, costs, and resource utilization for management review

Ensure all contracts, bids, and site setups comply with company policies, safety protocols, and applicable legal/regulatory requirements

Maintain accurate documentation of agreements, proposals, and client communications for audit readiness

Perform other duties as assigned or required

WHAT YOU'LL BRING

Education

Bachelor’s degree in Business, Engineering, Supply Chain, or a related field (or equivalent work experience) Highly Desirable

Experience

• Experience in logistics, operations coordination, or commercial support, preferably in asset services/equipment, mining, or industrial services industries
• Proficiency with Microsoft Office Suite and comfort working with financial and operational data
• Experience supporting bid development, contract management, or client/vendor engagement preferred
• Strong business and commercial acumen
• Excellent written and verbal communication skills
• Ability to build and maintain relationships with internal and external stakeholders
• Strong organizational and coordination skills
• Problem-solving and analytical thinking
• Ability to work cross-functionally and manage competing priorities
• Professional presence and confidence in public-facing settings

Valid US Driver’s License

• Authorization to work lawfully in the USA without sponsorship from Thiess
• Must be fluent in the English language

PHYSICAL REQUIREMENTS

Ability to lift up to 20 pounds occasionally (e.g., carrying materials, laptops, presentation equipment)

Prolonged periods of sitting or standing at a workstation, in meetings, or during events/conferences

Frequent standing, walking, and moving between work areas, client meetings, and conference venues

Occasional travel to project sites, client offices, and industry events, which may involve extended periods of driving, air travel, or being on foot

Ability to work in both office and industrial environments; may occasionally be exposed to varying weather conditions, noise, and job site hazards while performing site visits (with appropriate PPE provided)

Manual dexterity sufficient to operate standard office equipment such as computers, phones, photocopiers, and presentation systems

ADDITIONAL INFORMATION

At Thiess we have a One HSE culture and want to ensure everyone is safe everyday: employees, families, and society. We are committed to our employees' health and wellness including the prevention of illness. Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses

Work schedule: In office four days per week during standard business hours, with one remote workday permitted

Pre-Employment Requirements Drug/Alcohol Screening Background Check Fit-for-duty evaluation

WHAT WE OFFER

• A work culture that follows our company values of integrity, accountability, and innovation, all underpinned by safety
• Comprehensive medical benefits including private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family

Employee Assistance Program (EAP)

• 401K retirement savings benefit with employer matching contributions
• Career development and opportunities domestic within the US, and potentially international

PTO, Paid Holidays

EEOC STATEMENT + PRE-EMPLOYMENT/POST-OFFER BACKGROUND CHECK DISCLOSURE

If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

THIESS is committed to providing equal employment opportunity to all employees and applicants and to maintaining a workplace free from unlawful discrimination and harassment. Employment decisions are made based on qualifications, merit, business needs, and other lawful job-related factors. To support this commitment, THIESS will ensure that:

Persons are recruited, hired, assigned, trained, promoted, compensated, and otherwise employed without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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