Systems Administrator

As a Systems Administrator at Bally’s Intralot, you'll play a pivotal role in delivering high-quality end-user support while helping optimize and secure our workplace technology environment. Here's what you'll be doing :

• Deliver onsite and remote technical support to end users, ensuring quick and effective issue resolution.
• Act as the primary support technician for VIPs and senior stakeholders, providing exceptional user support.
• Manage and support Windows 11 and macOS devices connected to the corporate environment.
• Administer and support Microsoft 365 services including Teams, Exchange, OneDrive, and SharePoint.
• Manage endpoint deployment and device management platforms including Intune, Autopilot, and JAMF.
• Support software deployments, patching, OS imaging, and endpoint lifecycle management processes.
• Maintain hardware inventory records and oversee device provisioning and decommissioning activities.
• Collaborate with IT teams on technology rollouts, testing, and implementation projects.
• Ensure endpoint environments comply with organizational security and compliance standards.
• Provide support and maintenance for AV and video conferencing systems.
• Record and manage support requests through helpdesk systems while following escalation procedures.