Operations & Projects Specialist- Digital Marketing

About The Role

Hatzi Filax Group, on behalf of its client, a growing digital agency with an increasing client portfolio, is looking for an Operations & Project Delivery Lead to help structure, coordinate and execute client delivery end-to-end.

The position reports to the founder and we are looking for someone who can own operations, keep projects moving, coordinate the team and also be hands-on inside the delivery when needed.

Indicative Responsibilities

Own and manage project timelines and client delivery, from kick-off through to launch.
Coordinate day-to-day team priorities, resource planning and delivery capacity.
Set up, improve and maintain internal processes, SOPs and workflows.
Manage project management tools, task tracking and delivery visibility across clients.
Coordinate cross-functional work across Shopify, paid media, content and creative teams.
Support Shopify setup, app configuration, QA checks and launch preparation.
Assist with Meta and Google Ads account setup, coordination and basic troubleshooting.
Oversee content and creative workflows to ensure smooth and timely delivery.
Follow up on client delivery actions, resolve blockers and keep projects moving.
Identify opportunities to streamline operations, improve processes and introduce automation where relevant.

Requirements

The ideal candidate would possess

2-4+ years of experience in a digital agency or similar fast-paced environment.
Real responsibility in project delivery, not just task coordination.
Working knowledge of Shopify.
Familiarity with Meta Ads and Google Ads account setup.
Strong experience with project management tools such as Monday.com, Notion or ClickUp.
Fluency in Greek and English.
Strong ownership mindset and hands-on mentality.
Someone who builds, improves and executes, not someone who only delegates.

Nice to have