Senior ServiceNow Architect

Envision Employment Solutions is currently looking for a Senior ServiceNow Architect for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!

About

We are seeking an experienced Senior ServiceNow Architect to lead the design, architecture, and delivery of innovative ServiceNow solutions for enterprise clients. In this role, you will collaborate closely with customers, business stakeholders, and technical teams to translate business requirements into scalable, secure, and high-performing ServiceNow architectures.

Responsibilities

• Engage in proposals response life cycle as ServiceNow technical solution lead
• Understand customer needs and requirements
• Draft solutions (Design/Build/Manage) defining scope & estimations, staffing plan, timelines, assumptions & dependencies, RACI & SOW assistance, etc
• Work with stakeholders to determine the technical strategy and roadmap for the ServiceNow solution
• Progress the solution through internal reviews and approval cycles
• Deliver presentations, proposals and quotes
• When appropriate, perform effective online demos during Client orals
• Lead Technical aspects of ServiceNow implementations projects.
• Provide technical guidance during workshops and assists in the creation and refinement of stories.
• Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Developers and Administrators.

Requirements

• Experience in design, architecture, and implementation of enterprise IT environments across all architecture layers.
• Proven experience in implementing and customising the ServiceNow platform.
• Minimum 6 years of experience working with the ServiceNow platform
• ServiceNow Certified Systems Administrator (latest version preferred)
• ITIL Foundations certification (V3 minimum, V4 preferred)
• Experience with service-oriented architecture (SOA) and web services integrations (SOAP, WSDL, REST).
• Experience with the core ITSM; service portal; ITOM applications in ServiceNow.
• Experience with AD, SSO, and LDAP.
• Proficiency in JavaScript, with additional JavaScript frameworks if possible (such as XML, HTML, CSS and REST).
• Foundational knowledge of relational databases (such as MariaDB, MySQL and Oracle).
• Experience mentoring staff and assigning or delegating prioritized activities to peers and team members based on criteria such as criticality, urgency, and alignment to the organization’s objectives.
• Ability to develop positive working relationships and a strong rapport with team members.