Technical Account Manager

Our Expectations

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A natural aptitude for learning new products and a strong intuition regarding feature functionality;

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Outstanding verbal and written communication, with experience collaborating across diverse teams and stakeholders. Ability to explain complex concepts to non-technical audiences (also in English);

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Comprehensive understanding of the programmatic landscape, including DSPs, DMPs, RTB, tagging, and bidding;

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Exceptional technical aptitude, with the ability to master our DSP and drive continuous client performance improvements;

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A minimum of 3 years in Programmatic or Campaign Management roles in digital advertising;

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Strong data interpretation skills using Microsoft Excel, Google Sheets or other data analysis tools;

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Fluent English in both speaking and writing.

Nice to Have

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• Experience with Google Analytics, Double Verify, Integral Ad Science and understanding of data configuration, interpretation and practical usage in programmatic campaigns;
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• Experience in implementing tracking pixels on websites, using for example Google Tag Manager, and understanding of data, triggers, and events configuration;

What Will You Do

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• Conduct branding campaigns in a programmatic media buying for global clients, including major brands;
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• Monitor campaign pacing and delivery to achieve client objectives and budget targets;
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• Investigate and resolve campaign performance issues, including discrepancies, frequency analyses, publisher and host performance, tag drop-offs, and more;
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• Act as the primary technical liaison for client-facing teams, to ensure seamless tracking code integration and provide troubleshooting support when needed;
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• Foster knowledge sharing, training, and the development of best practices within the programmatic team;

What We Offer

• Collaborate with prestigious tier-one agencies and brands, leveraging your expertise to drive innovative advertising strategies and contribute to their success in the ever-evolving digital landscape;

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• Make a significant impact at a rapidly growing global company, a part of RTB House group;
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• A hybrid model workspace, with a flexible approach depending on needs and circumstances, with an office located in a well-connected part of Mexico City;
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• Collaborate with exceptional colleagues in a fast-paced, international setting;
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• Immerse yourself in a friendly, dynamic environment with passionate professionals who love technology and advertising solutions;
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• Opportunity to work closely with the development team and impact the evolution of the DSP platform.