Media Operations Analyst

About the Role

The primary objective of the Media Article Analyst is to deliver high-quality clipping or Press review packages to clients globally on a daily basis. This role focuses on producing a broad range of press review products for a diverse customer base by utilizing bespoke software to analyse and summarise print, electronic publications, online content, & social media. The team works with the Global Content Hub (GCH) and other internal tools to track content ingestion, manage production processing, and provide quality control within a QC environment.

Shift Pattern

Shift hours are not fixed and may vary depending on client requirements and delivery needs. We currently operate across multiple shifts, including:

3am to 12pm

• 3.30pm to 12.30am
• 7.30am to 4.30pm
• 10.30am to 7.30pm
• 11.30am to 8.30pm
• 7.30pm to 4.30am

Your responsibilities

• Implement changes and create new services in the client management tools
• Utilize client data provided by the Client Services team via CRM
• Update client briefs with instructions on keywords, formatting, and media preferer
• Provide feedback to the Client Services team regarding any issues or guidance required
• Sort, edit, analyze, and format press packages according to client needs
• Interpret client briefs and apply instructions on keywords, formatting, and media preferences
• Summarize content in accordance with client-specific editorial requirements
• Validate and ensure the accuracy of the press review
• Process content efficiently and accurately
• Conduct quality proofing and assurance of content in the GCH/Press Review
• Receive and apply feedback from the Client Services or Operations team to update the understanding of account briefs

Who you are

• Degree in Media, Communications, Journalism, etc.
• Fresher to 2 years of experience in related fields
• High standard of English-language proficiency
• Understanding of the global media market, news flow, and the impact of media on corporate communications and strategy
• Read, understand the articles, identifying & extracting the key details for further analysis.
• Knowledge or ability to learn and retain issues and terminology related to key industry sectors
• Ability to learn and adhere to client-specific requirements
• Excellent proof-reading skills with the ability to meet strict deadlines
• Strong attention to detail
• Capability to work accurately under pressure and within tight deadlines
• What we can offer
• We are a global fast growing company which offers a variety of opportunities for you to develop your skill set

and career. In exchange for your contribution, we can offer you

• ● Competitive salary and benefits
• ● Hybrid working in a team that is passionate about the work we deliver and supporting the
• development of those that we work with
• ● A company focus on wellbeing and work life balance including initiative’s such as flexible working and
• mental health support
• We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual
• orientation, marital status, pregnancy, disability or age.