Media Operations Analyst

About the Role:

The primary objective of the Media Article Analyst is to deliver high-quality clipping or Press review packages to clients globally on a daily basis. This role focuses on producing a broad range of press review products for a diverse customer base by utilizing bespoke software to analyse and summarise print, electronic publications, online content, & social media. The team works with the Global Content Hub (GCH) and other internal tools to track content ingestion, manage production processing, and provide quality control within a QC environment.
Shift Pattern
Shift hours are not fixed and may vary depending on client requirements and delivery needs. We currently operate across multiple shifts, including:

3am to 12pm

3.30pm to 12.30am

7.30am to 4.30pm

10.30am to 7.30pm

11.30am to 8.30pm

7.30pm to 4.30am

Your responsibilities:

Implement changes and create new services in the client management tools

Utilize client data provided by the Client Services team via CRM

Update client briefs with instructions on keywords, formatting, and media preferer

Provide feedback to the Client Services team regarding any issues or guidance required

Sort, edit, analyze, and format press packages according to client needs

Interpret client briefs and apply instructions on keywords, formatting, and media preferences

Summarize content in accordance with client-specific editorial requirements

Validate and ensure the accuracy of the press review

Process content efficiently and accurately

Conduct quality proofing and assurance of content in the GCH/Press Review

Receive and apply feedback from the Client Services or Operations team to update the understanding of account briefs

Who you are:

Degree in Media, Communications, Journalism, etc.

Fresher to 2 years of experience in related fields

High standard of English-language proficiency

Understanding of the global media market, news flow, and the impact of media on corporate communications and strategy

Read, understand the articles, identifying & extracting the key details for further analysis.

Knowledge or ability to learn and retain issues and terminology related to key industry sectors

Ability to learn and adhere to client-specific requirements

Excellent proof-reading skills with the ability to meet strict deadlines

Strong attention to detail

Capability to work accurately under pressure and within tight deadlines

What we can offer
We are a global fast growing company which offers a variety of opportunities for you to develop your skill set
and career. In exchange for your contribution, we can offer you:
● Competitive salary and benefits
● Hybrid working in a team that is passionate about the work we deliver and supporting the
development of those that we work with
● A company focus on wellbeing and work life balance including initiative’s such as flexible working and
mental health support
We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual
orientation, marital status, pregnancy, disability or age.