HR Specialist

Position

HR Specialist

Department

Human Resources

Location

Abuja, Nigeria

Reporting to

HR Manager

About TechnoServe

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of

TechnoServe’s

work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary

The HR Specialist provides support for all HR functions, and partners with the HR Manager to ensure that HR policies and practices are simultaneously in line with local labor laws as well as TechnoServe policies and philosophies. The Specialist advises and provides support to the country programme on HR issues, and supports rolling out TechnoServe policies and procedures, knowing when to escalate any non-compliant, or ethically questionable activities to the HR Manager.

Primary Functions & Responsibilities

HR Administration & Compliance

• Support communication, implementation, and consistent application of HR policies and procedures, escalating complex interpretation or compliance matters to the HR Manager.
• Maintain and update HR records, personnel files, and required employee documentation in line with local legal requirements and TechnoServe policies.
• Support updates to the local Employee Handbook in collaboration with the HR Manager and HRBP.
• Prepare and maintain employment contracts, contract templates, and required HR documentation, ensuring review by the HR Manager where needed.
• Support accurate and timely HRIS entries and secure storage of personnel information.

Compensation, Benefits & Payroll Support

• Coordinate payroll inputs, employee data changes, and supporting documentation to ensure timely and accurate payroll processing.
• Support compliance checks related to payroll, statutory deductions, tax requirements, and local labor regulations, and escalating issues to the HR Manager.
• Administers leave tracking and leave records, ensuring accuracy and timely reporting.
• Coordinate local benefits administration, including employee enrollment, vendor coordination, invoice tracking, and staff communication.
• Support salary scale rollout and compensation administration under the guidance of the HR Manager and HRBP.

Employee Relations Support

• Support employee relations processes by maintaining documentation, tracking actions, and assisting with fact-gathering as requested by the HR Manager.
• Assist with ethics, conflict-of-interest, and disciplinary processes while ensuring sensitive matters are escalated to the HR Manager.
• Maintain strict confidentiality and professionalism in all employee relations matters.

Recruitment & Onboarding

• Coordinate local recruitment processes, including job postings, candidate communication, interview scheduling, documentation, and reference/background check logistics.
• Support hiring processes by preparing required paperwork, onboarding schedules, new hire documentation, and orientation materials.
• Support work authorization documentation and tracking for international staff assigned to the country office, escalating complex issues to the HR Manager.

Performance Management & Staff Exits

Support professional development initiatives and HR learning activities in coordination with the HR Manager and HQ HR.

Conduct or support exit interviews as assigned and maintain exit documentation.

Coordinate staff exit processes, including clearance, final documentation, severance or exit payment inputs where applicable, and required releases, under the HR Manager’s guidance.

Basic Qualifications

• Bachelor’s degree with a minimum 3 years of relevant professional experience, or Master's degree with 1 year of relevant professional experience
• Previous experience supporting human resources functions
• Knowledge of local labor laws

Required Languages

Excellent oral, written, and interpersonal skills, including fluency in English language.

Travel

Travel up to 20 %

Preferred Qualifications

• Experience supporting complex and highly confidential investigations into employee relations issues including harassment, sexual harassment, and abuse
• Computer literacy with proficiency in MS Word, MS Excel, PowerPoint and Google WorkSpace
• Experience in the development sector is a plus

Knowledge, Skills and Abilities

Ability to handle confidential information with discretion

Ability to work in a fast-paced environment with quickly shifting issues and priorities

Strong communication, training and facilitation skills

Commitment to knowledge sharing and cross-functional collaboration

Critical thinking and problem analysis essential

Professional and personal multicultural experience and awareness

Strong interpersonal skills, including ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and

affirmative action employer

and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at

<[email hidden]>

or call +1 202 785 4515.