(Senior) Product Manager - Web

About RoamlessThe origin story of Roamless is one that will be familiar to many: we saw something broken and we decided to fix it for good.We all travel. We all need to stay connected. And we all hate roaming charges. Existing alternatives were clunky, expensive, and unreliable, so we built something better. We made it easy, reliable and affordable for travellers to get connected and stay connected as they roam the world.Our truly global mobile connectivity service is up to 90% cheaper than traditional roaming. With one eSIM, you get instant, reliable data anywhere in the world. No SIM swaps, no hunting for Wi-Fi, no choosing countries or data packs. Your balance never expires, so you can use it across trips with zero hidden fees or expiration <dates.In> just 3 years, we've grown 4-5x Year on Year and have been trusted by +1.6M users who overall rate us 4.6 on Trustpilot. We also recently closed a $12M Series A led by Rasmal Ventures, with participation from Shorooq, Revo Capital, Finberg, and JIMCO, to fuel our mission of becoming the world’s first truly global mobile operator.Hiring globally and fully remote, we’re a team of 70 and we’re planning to grow to 100+ in the next ~12 months.About the Hiring Manager and RoleHi, I'm Elisa 👋 and I head the Product team at Roamless. I've spent my career building products at companies like Trivago, Grab, and Visa. As an avid traveller myself, I know we can build the best cross-border connectivity experience for our users.I'm working alongside Ali, our COO, and the rest of the founders, who between them have over 50 years of combined experience in building telecom infrastructure. This mix of deep telco know-how combined with strong product thinking is what makes us uniquely positioned to win this market.What you'll doOwn Roamless's web products end-to-end, working with engineering, design, data, and marketing to ship products that users love, and that drive real results. You'll drive our website experience and lead a brand-new web product we're building from scratch.Own the roadmap, discovery, delivery, and adoption for our web products, from an established, high-traffic website to a new product you'll help shape from day oneTalk directly with customers and run user interviews to uncover problems and opportunitiesPartner with engineering, design, and data to translate customer problems into clear solutions, working in Scrum to deliver iterativelyDefine and track success metrics, design A/B tests, and use data to ensure improvements translate into real business impactCollaborate with marketing on positioning, messaging, and go-to-market for new featuresContribute to how we do product at Roamless, helping shape our ways of working and product cultureWhat you'll bring5 years of experience as a Product Manager at a consumer-facing tech company, including at least 3+ years owning web products (websites or products where the core experience lives on the web)Highly analytical: you make data-driven decisions, are comfortable with metrics, A/B testing, and experimentationTechnically fluent: you can discuss APIs, integrations, and technical constraints with engineers; comfortable in a complex technical domainProactive and resourceful: you thrive in environments where things aren't fully definedEnd-to-end ownership: experience across discovery, delivery, and adoptionScrum experience: you have worked with engineering, design, and data teams in an agile environmentStrong communicator: clear, structured, conciseNice to have:Telco, travel, or marketplace experiencePassion for travelCross-platform experience (web + mobile)Startup or fast-paced environment experienceTo get more context on who we are and how we work, read "Who is a Roamie? Our Core Traits Manifesto". It explains the core traits we look for in everyone we hire.What we offer📈 Stock options. All employees are eligible for stock options subject to tenure and performance.💻 Hardware you need to be most productive💻 Home office budget. $500 on equipment for home office set up (eg. a keyboard, a screen, etc). This is a one-off budget that doesn’t renew every year, but doesn’t expire.🎓 Learning and development budget. Up to $1000 annually to be spent on books, online courses, conferences, etc. 🌎 Fully remote. The trust and flexibility that come with a fully-remote set up.🌐 $200 non-expiry yearly Flex credit for data, hotspot, and calls.📱Annual phone number subscription for $1/year. You get an annual phone number subscription for $1/year. A real phone number (US, UK, Canada, or Australia) inside the Roamless app.🤗Supportive Culture. Join a diverse and inclusive team committed to collaboration, innovation, and a human-first workplace.