Account Manager

Introducing TechPoint
TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!
The Role
As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.
Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success.
Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams.
Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities.
Identify
and develop
new sales
opportunities within existing accounts and
work with external Sales Team to d
evelop new business opportunities
.
Work closely with the
sales and marketing teams
to develop strategies for business expansion.
Lead contract renewals, pricing negotiations, and proposal development to maximise revenue.
Coordinate with
engineering, procurement, and production teams
to ensure smooth execution of customer projects.
About you
Experience in Electronics Manufacturing
or related industries
.
Strong
account management and business development skills
, with a proven
track record
of growing customer accounts.
Excellent
communication and relationship-building abilities
to engage with technical and commercial stakeholders.
Strong
negotiation and contract management skills
.
Ability to
manage multiple projects simultaneously
while
maintaining
attention to detail.
Proficiency
in
CRM software and Microsoft Office Suite
.
A results-oriented mindset with a
focus on customer satisfaction and revenue growth
.
Willingness to
travel across England
for customer meetings.
Technical background in
electronics, PCB assembly,
manufacturing
and supply
chian
solutions as a service
would be a plus.
Experience in working with
OEMs and Tier 1 suppliers
.
Why us?
25 days
holiday
plus Christmas shutdown
Your birthday as an
additional
day off
Private
Healthcare
Health
cash plan
C
ompany sick pay
Bonus Scheme
Life insurance
of 4 x your annual salary
Up to 5% employers pension contribution
salary sacrifice
Option
to buy up to 5 days of holiday
Enhanced
Parental leave
pay
Cycle to work scheme
Home and Tech salary
sacrifice
scheme
Tastecard
discounts
Free parking