Wedding & Event Inquiry Specialist (Full-Time)

Wedding & Event Inquiry Specialist (Full-Time or Part Time)
By Landmark | Plainfield, NJ
By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you’ll guide conversations, answer questions, and schedule venue tours across our properties.
No cold calling, all inbound leads.

Responsibilities

Respond to inbound inquiries via phone, email, and text
Speak with couples/clients to understand event details (date, guest count, style)
Recommend the best-fit venue(s) and schedule tours
Follow up consistently to convert inquiries into appointments
Log activity in CRM and manage scheduling
Coordinate with venue sales teams

Qualifications

1–3 years of customer service, call center, or scheduling experience
Strong phone presence and communication skills
Organized and able to manage multiple conversations at once
Comfortable using CRM systems and scheduling tools
Hospitality or event experience is a plus
Compensation & Schedule
Hourly + commission opportunities
In-person role (Plainfield, NJ)
Weekend availability required
Work-from-home flexibility on weekends
Why Join Us
No cold calling, high-intent inbound leads
Fast-paced environment with clear goals
Opportunity to grow into sales or event roles
Work with well-known venues across NJ & PA