Digital Product Delivery Manager
Kohler · Juárez, Nuevo León, MX
About The Role
Location: Full Remote Opportunity he Digital Product Delivery Manager is responsible for enabling the successful delivery of digital platform initiatives across multiple product and technology domains, including Commerce, Search, Content, Personalization, and platform operations. This role serves as the primary leader for delivery execution, agile practices, portfolio coordination, release readiness, and operational governance. The position partners closely with Product Managers, Product Analysts, Technical Platform Owners (TPOs), UX, and engineering teams to ensure strategic priorities translate into predictable, high-quality delivery outcomes. Unlike a traditional Project Manager, this role maintains a strong product mindset and balances customer value, business outcomes, operational stability, and execution excellence. SPECIFIC RESPONSIBILITIES Delivery Leadership Execution Lead execution of platform initiatives from planning through release. Coordinate work across multiple agile teams supporting digital platforms. Facilitate delivery planning activities, including sprint planning, release planning, and quarterly roadmap execution. Monitor delivery progress and proactively address risks, dependencies, and impediments. Establish and maintain visibility into delivery commitments, milestones, and outcomes. Agile Leadership Team Effectiveness Drive adoption and continuous improvement of Scrum, Kanban, and Lean practices. Facilitate Scrum-of-Scrums and cross-team coordination activities. Coach teams on agile planning, forecasting, estimation, flow management, and delivery predictability. Partner with Product Managers, Product Analysts, and technical leaders to improve backlog flow and execution effectiveness. Support retrospective actions and continuous improvement initiatives. Program Portfolio Coordination Coordinate delivery efforts across Commerce, Search, Content, Personalization, and Operations initiatives. Manage cross-platform dependencies and sequencing of work. Support quarterly planning and roadmap execution processes. Ensure alignment between delivery commitments, funding priorities, and team capacity. Consolidate portfolio-level delivery reporting for leadership stakeholders. Release Operational Readiness Lead release planning and readiness activities. Coordinate go-live preparation, stakeholder communications, and deployment readiness. Support platform upgrades, cybersecurity initiatives, reliability improvements, and technical debt execution. Partner with operational teams to improve stability, performance, and supportability of digital platforms. Risk Management Governance Identify, communicate, and mitigate delivery risks. Escalate issues requiring leadership intervention. Support governance processes related to intake, prioritization, resource planning, and delivery commitments. Ensure transparency through regular delivery metrics, status reporting, and executive communications. Product Partnership Partner closely with Product Managers and Product Analysts to ensure strategic priorities are effectively translated into executable plans. Balance innovation, enhancement, maintenance, compliance, and operational work across the portfolio. Contribute delivery insights that support prioritization and roadmap decisions. Maintain customer and business outcome focus throughout delivery lifecycle. ACCOUNTABILITIES Predictable and successful delivery of platform initiatives. Effective coordination across product, engineering, UX, and business stakeholders. Delivery transparency through accurate reporting and communication. Reduction of delivery risks and execution bottlenecks. Continuous improvement of agile maturity and delivery effectiveness. Alignment between roadmap priorities and delivery outcomes. Release readiness and operational stability.
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