Payment Application Specialist (US Healthcare)

Work Setup

100% Onsite

Location

19th Floor, CyberOne, Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila

Shift

Graveyard/Nightshift (Eastern time zone)

Job Summary

The Payment Application Specialist is responsible for accurately posting and reconciling payments from payers and patients to patient accounts. This role ensures timely and correct application of funds received via electronic remittance advice (ERA), lockbox, and manual checks. The ideal candidate will have experience in the infusion or healthcare space and a strong understanding of insurance remittance, EOBs, and patient billing.

Duties and Responsibilities

• Accurately post payments and adjustments to patient accounts from ERA files, paper EOBs, and patient payments
• Reconcile daily deposits and ensure all payments are applied in a timely and accurate manner
• Review and resolve payment discrepancies and denials in coordination with billing and collections teams
• Collaborate with payers and internal teams to resolve posting issues, including misapplied or missing payments
• Ensure compliance with payer guidelines and internal controls related to posting and reconciliation
• Maintain thorough documentation of payment activities for auditing and reporting purposes
• Assist with month-end close processes and reporting as needed
• Respond to internal and external inquiries regarding payment posting
• Continuously monitor accounts for posting errors or irregularities and take corrective actions

Job Requirements

High School Diploma or GED

• Minimum 2 years of experience in medical billing or cash posting, preferably in an infusion or specialty healthcare setting
• Strong understanding of EOBs, ERAs, and healthcare payer remittance processes
• Familiarity with infusion-specific billing systems and payer types (Medicare, commercial, specialty pharmacy, etc.)
• Proficiency in Microsoft Excel and experience with billing software (e.g., WeInfuse Kareo, AdvancedMD, Waystar, or similar)
• Excellent attention to detail, organization, and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• WHY INTELASSIST?
• We grow together. We value your effort. We aim to empower you.