Senior Customer Service Representative (Distribution Center)

We are currently looking for a Sr. Customer Service Representative (Distribution Center) to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. At the Sr. level you will also be responsible for effectively handling escalated calls from customers and serving as a point person to respond to questions from other team...