Intern, Planning & Operations

What you'll do? Drive and own end-to-end marketing operations, ensuring programs are rolled out, and scaled effectively to support vertical service level performance Design, build, and deploy AI-powered bots and workflows using AI tools (Claude, GPT, Gemini) to automate and facilitate marketing operations tasks Establish and maintain operational processes, playbooks, and SOPs to support consistent execution at scale Stay current on AI tooling and marketing ops best practices, proactively identifying opportunities to improve efficiency What You'll Need Interest in start-ups and travel products Fluent spoken and written English or Chinese Result-oriented and detail-focused A start-up attitude — highly collaborative with an entrepreneurial, roll-up-your-sleeves mindset, comfortable working independently when needed Team player able to operate in a matrix environment that's fast-paced and constantly evolving Nice to Have Prior experience with marketing operations, program management, or growth operations, ideally in travel, e-commerce, or a fast-scaling start-up Hands-on experience with AI tools (e.g., Claude, ChatGPT) for workflow automation or building simple bots/agents