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Operations Executive/Assistant
gogovan · Kwun Tong, Hong Kong
About The Role
Are you a detail-oriented individual with excellent organizational skills and a passion for delivering exceptional customer service? We are seeking an Operations Executive/Assistant to join our GoGoX Moving Team and play a vital role in ensuring the smooth execution of our operations.
What You Will Deliver
- Understand new customers’ moving requirements, and prepare accurate and timely quotes for customers through WhatsApp or email
- Convert leads to sales
- Solve customers’ concerns and questions with a positive attitude
- Perform professional customer service and create a good experience for customers
- Handle ad-hoc tasks assigned by the manager
Who You Are
- Higher diploma or Fresh Grad will also be considered
- Experience in customer service, sales or business development
- Good command of Cantonese and English - reading and writing
Fast in Cantonese
- typing (min. 50 wpm) on the computer
- Customer service oriented
- Able to use positive language
- Good communication skills and problem-solving skills
Working Hours
- 5-day work in-between Monday and Sunday
- 9am - 6pm
What We Offer
- A multi-cultural team
- A company provides a casual and flexible working environment
- A company promotes learning, continuous improvement, and personal growth
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