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Application Maintenance / Production Support(Java Application)

Unison Group · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior LevelQuick applyfull-time23 days ago

About The Role

  • L3 production support for Java Spring Boot applications.
  • Analyze and resolve complex production incidents.
  • Perform root cause analysis (RCA) and implement permanent fixes.
  • Debug application issues using logs and code.
  • Coordinate with L1/L2 support teams and developers.
  • Deploy patches and support production releases.
  • Monitor application health and ensure SLA compliance.

Mandatory Technical Skills

  • Java Spring Boot – Able to understand and debug the application code.
  • Unix/Linux – Strong command-line skills for log analysis, process monitoring, and troubleshooting.
  • Oracle Database 19c – SQL queries and basic database troubleshooting.

Nice-to-Have Skills

  • WebLogic/JBoss – Application deployment and troubleshooting.
  • Apache Web Server – Configuration and log analysis.
  • Shell Scripting – Automating support activities.
  • PL/SQL – Debugging database-related issues.
  • Workflow Systems – Supporting workflow-based applications.

Ideal Candidate

The ideal candidate would have

  • 4–8+ years in Application Support/Production Support (L2/L3) .
  • Experience supporting Java Spring Boot applications in production.
  • Strong troubleshooting skills rather than pure development experience.
  • Knowledge of Unix/Linux , Oracle Database , and middleware (WebLogic/JBoss).
  • Experience with incident management, RCA, and release support.
  • Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy

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