AppOLens CoE Engineer

Job Description We are seeking a Lead Integration & Observability Specialist to design, implement, and lead enterprise observability and reliability solutions, while supporting cloud-based integration platforms on AWS/Azure. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems. This is a hands-on technical leadership role with mentoring and solution ownership responsibilities. The working environment includes Windows-based servers and .NET-based applications. Prior experience in Windows/.NET environments is preferred but not mandatory. The candidate should be a fast learner and willing to work across different technologies, platforms, and application environments. Key Responsibilities • Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines. • Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems. • Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation. • Support reliability and availability of integration platforms built on AWS/Azure. • Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues. • Define operational readiness standards and non-functional requirements. • Mentor engineers on observability best practices and platform usage. • Collaborate with product, support, and operations teams to improve service stability and delivery. • Work across different application environments, including Windows servers, .NET applications, cloud platforms, and integration/messaging systems. Required Skills Mandatory • 7+ years of overall IT experience. • 5+ years of relevant experience in Observability / Monitoring / Reliability Engineering. • Strong hands-on experience with enterprise observability tools, such as IBM Instana, Dynatrace, AppDynamics, Prometheus, or Grafana. • Expertise in monitoring and alerting design. • Log management and analysis. • Metrics and distributed tracing. • Health checks and SLO/SLI concepts. • Experience monitoring AWS/Azure workloads. • Strong troubleshooting and incident analysis skills. • Experience defining operational and non-functional requirements. • Technical leadership and mentoring experience. • Automation and ITSM integration, including ServiceNow workflows and incident automation. • CI/CD and release management exposure. • Cloud integration and messaging exposure. Preferred / Good-to-Have Skills • Experience working in Windows server environments. • Experience supporting or monitoring .NET-based applications, IIS, Windows services, or related Microsoft technology platforms. • Ability to quickly learn and adapt to new tools, platforms, and application environments. • Willingness to work across various technology stacks, including Windows/.NET, cloud platforms, integration tools, messaging systems, and observability platforms. • Exposure to enterprise production support, application reliability, and operational readiness practices.