About The Role

The Business Services Specialist is responsible for providing high quality service and technical support for Treasury Management products, including ACH Origination, Wire Transfers, Positive Pay, Remote Deposit Capture System (RDC), and Business Online Banking (BOB). This position serves as a primary point of contact for business clients, delivering inbound support and completing proactive outbound communication when needed. The Business Services Specialist partners closely with internal departments and branch teams to support frontline bankers, ensure smooth onboarding, resolve technical issues, mitigate risk, and provide an exceptional service experience.

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