Front Office/Night Auditor

The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from O’Hare.

An integral part of the Hyatt Regency Schaumburg’s success will be attributed to this position with a hands on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg.

We are currently seeking a Night Auditor.

Let’s talk about your schedule

Your Schedule will range from 11:00 pm to 7:00am.

Front Office | Night Auditor

is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Other duties may include

Check in guests, answer phones and take reservations

Respond to guest complaints, requests and emergencies

Process invoices, post checks to vendors and distribute employee checks

Reconcile accounts

Balance the cash drawer and log receipts

Investigate and resolve out-of-balance accounts

Keep accurate financial records and ledgers

Help prepare for forecasts and audits

Complete other duties at the discretion of management

We offer excellent benefits

Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance after 60 days for Full time

PTO and Sick Time

Tuition Assistance program

On Site Parking

Meal Provided during shift and much more!

Preferred Qualifications

Previous Hotel Front Desk/Night Auditor Experience

Refined verbal and written communication skills

Advanced math and bookkeeping skills

Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing

Time management and multitasking skills

Ability to solve problems and diffuse tense situations

Ability to stand for long periods of time

Able to work on weekends

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."