OSP Quality Control Manager
Virtual Staffing Solutions · Cebu, Cebu City, Cebu, Central Visayas, Philippines
About The Role
Job Description: Develop, implement, and maintain the offshore quality management framework for all OSP engineering and permitting deliverables, ensuring alignment with client and FBR Global standards Lead and supervise the QC engineering team, managing workload distribution, review cycles, and first-time acceptance (FTA) performance Establish and maintain QC checklists, design review workflows, and documentation standards for fiber design, as-builts, and permit packages Analyze quality metrics and defect trends to identify root causes; develop and drive corrective action plans across the engineering team Serve as the quality gatekeeper for all client deliverables, ensuring nothing leaves the team without proper validation and sign-off Coordinate directly with the Engineering Manager and U.S. project managers to communicate quality findings, resolve design discrepancies, and manage client feedback loops Facilitate training sessions on quality standards, common design errors, and client-specific requirements for engineering and drafting staff Track and report KPIs including rework rate, QC cycle time, FTA rate, and on-time delivery on a weekly basis to senior leadership Qualifications: Must have 4+ yrs OSP engineering or QA/QC experience Must have experience developing QC processes and managing technical teams Has background in BS in Engineering, Telecommunications, or a related field Must have strong analytical skills and attention to detail
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