Admin Assistant to GM 总经理行政助理

Provide administrative support to General Manager and Executive Committee members when required Provide written translation and instant interpretation Perform independent correspondence as required Plan and schedule appointments, interviews and meetings Take minutes of meetings Maintain an efficient filing system Compile reports as assigned Advise on local issues Handling guest complaints Handling guest complaints independently in the absence of General Manager Contribute to the day-to-day efficiency of the Executive Office Screen and handle phone calls in a professional manner ensuring calls are transferred correctly and timely and all messages are taken down very carefully in details Prioritise support and assistance to General Manager and Executive Committee members Clear all incoming correspondences weekly Copy all guest complaint letters to Guest Response team daily Copy all guest compliment letters to Human Resources department daily Answer queries, making bookings and reservations Be aware of regular meeting in EO conference room to avoid double booking Ensure all lights, air-conditioning, furniture and office equipment in EO and conference room are in good condition and are functioning properly