Senior Product Manager, Global eCommerce

• 본 공고는 재직 임직원을 대상으로 하는 사내 공모 전용입니다. ( 임직원 추천은 Link 로 진행 )
• This posting is exclusively for internal employees. (Employee referrals are submitted via the Link )
• 지원 시에는 반드시 첨부된 ‘ 사내 공모 지원서 양식 ’을 작성한 후, 쿠팡 이메일 계정 으로 접수해 주시기 바랍니다.
• To apply, please complete the attached ‘ Internal Transfer Request Form ’ and submit it via your Coupang email address .

• 사내 공모 정책: [ Link ]
• Internal Transfer Policy: [ Link ]

Korean text will follow English

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Rocket Overseas is Coupang’s cross-border e-commerce service, delivering overseas products to Korea in as fast as 2 days. Coupang Global offers a broad global selection of high-quality goods at competitive prices through an end-to-end fulfillment network. As we scale this business, we are actively looking for a high-caliber Product Manager to drive the next phase of this cross-border service. In this role, you will develop key technologies to attract, engage, and retain both our customers and third-party sellers. You will build a world-class customer and seller platform to streamline seller onboarding and product listing/catalog, design strategies to elevate the global customer experience, and help sellers scale on Coupang. Furthermore, you will manage the integrated systems connecting these end-to-end customer and seller touchpoints with our core infrastructure and global supply chain.

What You Will Do

• Define a clear Problem Statements and drive the vision, strategy and success metrics to scale up Global business –fulfillment service, operation efficiency, campaign exposure and cost for both Coupang and sellers;
• Drive alignment with a variety of stakeholders, including sales and marketing executives, operations leaders, and engineering teams, to deliver on the above goals;
• Prioritize and create a roadmap of projects and initiatives, considering trade-offs and optimizing for Seller and customer experience;
• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.

Basic Qualifications

• 8+ years of product experience in the e-commerce industry (Experience in Marketing/campaigns, CX, Pricing is a plus)
• Experience and track record of delivering features and products at scale
• Analytical and problem-solving skills to find creative ways to cover come obstacles
• Experience working in e-commerce retail, product development, and global business environments
• Fluency in both written and spoken Korean and English

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Interview - 2nd Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period