Launch Manager, Korea

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. The Launch Manager acts as the strategic center of every title's journey to the members —serving as the conductor of launch excellence, a trusted expert on launch strategy, and an architect of cross-functional interactions. You own end-to-end accountability for platform launches, translating business objectives into product merchandising decisions and driving the partnerships necessary for seamless execution.

• Serve as the connective tissue for end-to-end title and merchandising campaign launch — proactively gathering, centralizing, and disseminating the right context to keep all cross-functional partners aligned on priorities, dependencies, and decisions
• Own the quality and accountability for bringing all content to life on the platform, including positioning, presenting and packaging creative assets and aligning timelines across multiple cross-functional teams
• Be the control tower troubleshooting high-stakes bottlenecks, and identifying risk patterns across the slate to surface systemic issues before they escalate
• Be the on-the-ground product and merchandising expert for Korea, translating business, consumer, and local market objectives into clear product merchandising decisions
• Partner deeply with local Content and Marketing teams to architect data-driven strategies for content discovery optimized for member experience
• Evaluate novel and complex asks — weighing impact, risk, dependencies, and opportunity cost — and apply sound judgment on when to proceed, push back, or escalate
• Proactively surface the real issue beneath the ask — diagnosing root causes and bringing forward solutions, not just flagging problems
• Build strong bridges and tight partnerships with cross-functional partner teams
• Effectively communicate context, priorities, and trade-offs to partner teams with regards to established title merchandising levers and launch strategies
• Support and influence new strategies and workflows to increase impact and launch excellence
• Encourage and model risk-taking, data-informed decision-making, and constant innovation
• Serve as the primary point of escalation for title-level merchandise and launch issues or failures
• Minimum 5-7 years of project management experience in a fast-paced and agile environment
• Demonstrated ability to translate business and consumer objectives into product strategy, with strong intuition for what 'good' looks like in a launch context
• Systems thinker who can identify patterns across a portfolio, evaluate tradeoffs rigorously, and communicate risks and recommendations persuasively to diverse stakeholders
• Strong written and verbal communication skills in Korean and English
• Strong relationship management and expectation-setting skills
• Track record of modeling accountability and ability to collaborate, influence, and partner effectively with internal stakeholders
• An earnest and inclusive team player who will be a great steward of the Netflix culture

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