Manager - Key Account Management
Galaxy Surfactants · TTC, Navi Mumbai, Maharashtra, India
About The Role
Role Summary: Key Account Manager – Global Accounts Primary Responsibilities: Manage and Lead relationship and business with Global Key Account for the company to deliver the KPI and meet companies long term Vision Reporting Team • Reporting Designation: Dy. Manager or Manager • Reporting Department: Business Creation: KAM team Educational qualifications preferred: • Degree: <B.Tech/> B.E./ <M.Sc>. and MBA in Sales, Marketing or Finance Experience: Minimum 7 years of Sales experience Required Certification/s: Not mandatory BEI Key Performance Indicators (KPIs): - Develop and maintain strong relationships with key clients. - Understand client needs and provide customized solutions. -Drive revenue growth by upselling and cross-selling products/services. -Coordinate with internal teams to ensure timely delivery and support. -Monitor account performance and prepare regular reports for management. - Negotiate contracts and close agreements to maximize profits. - Resolve client issues promptly to maintain trust and satisfaction. Required Competencies: Commercial acumen, Good executive presence, Communication Required Skills: - Proven ability in client relationship management, with a focus on building long-term partnerships. - Strong strategic thinking and problem-solving skills to identify opportunities and mitigate risks. - Excellent presentation and communication skills, both written and verbal, for engaging stakeholders. - Demonstrated capacity to work under pressure and meet deadlines in a fast-paced environment. - Effective team collaboration and leadership potential, fostering cross-functional cooperation. - Solid commercial acumen, with the ability to translate business insights into actionable growth strategies. - Expertise in contract negotiations, ensuring favourable terms while maintaining client trust. - Strong chemistry know ‑ how, enabling deep understanding of product applications, technical specifications, and industry standards to support client solutions. Any Specific Requirements: No Physical: PwD (person with disability) will also do/ will not do.
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