Billing Representative

This position is responsible for providing key support to customers via telephone and email regarding payment and accounts receivable transactions to facilitate the release of containers. Additional duties include performing a range of administrative tasks, such as resolving accounts receivable discrepancies and maintaining accurate records within MSC systems. Key Responsibilities: Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Replies to customers’ questions regarding the payments they made and makes corrections in the MSC systems if necessary. Creates reports regarding the status of customer accounts as requested. Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff. Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis. Maintains and updates customer files. Presence required on‑site 5 days per week Performs other duties as required.