Customer Engagement & Service Agent

• Your mission
• Customer help center for public institution
• Start of work – June 2026

Tasks

• answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
• channels: phone (inboud, outbound), livechat (inbound)
• Address -

Aleja Wincentego Witosa 16, Lublin

• Lublin, lubelskie
• Employment contract
• Full time, part time
• junior consultant(Junior), consultant (Mid / Regular)
• Hybrid or on site position
• Open now
• Looking for many people
• open positions: 3

Shift work

no

Working days

Monday through Friday

Working hours

8:16, 9:17 or adjusted if part time

Possible night time hours

no

Form of payment

monthly

Wage calculation

• Fixed base rate + an hourly rate
• Your profile
• Experience in customer service in the last 2 years (at least 12 months) – essential,
• Polish language skill on C1 level - essential,
• English language skill on B2 level - essential,
• Polish sign language on B2 level – optional,
• Ukrainian language skill on B2 level – optional,
• Student status – optional,
• No criminal record,
• Secondary education,
• High manners and personal communication skills,
• The ability to write quickly and correctly,
• Readiness to receive a large dose of information on entrepreneurs' law.

Our Benefits

• full-time or part-time employment contract,
• paid training,
• parking under the building,
• salary that increases with experience,
• subsidized employee meals,
• private medical care,
• subsidies for sports activities (FIT PROFT card)
• Your contact person
• For questions, please feel free to reach out to Kalina Stachel (
• <[email hidden]>