APPS Business Analyst

The Business Analyst – Apps will work as a member of an international IT team to develop, support, and maintain software applications and solutions supporting SG&A business processes. The main mission of the role is to ensure that corporate applications deliver reliable, efficient, and continuously improved support to departments such as HR, Procurement, Sales & Customer Service, and other administrative functions.

ROLES AND RESPONSIBILITIES

• Collaborate with various IT teams, business Key Users, and external solution providers to ensure proper support and continuous improvement of applications supporting SG&A processes.
• Promote and standardize corporate applications across entities to ensure alignment and maximize the reuse of existing solutions.
• Provide appropriate functional support to Key Users and end users in their daily use of SG&A-related applications.
• Plan and manage small projects and change requests, escalate incidents when needed, and provide regular, structured reporting on progress and issues.
• Define and document functional specifications for enhancements or integrations that require specific developments.
• Configure, customize, or support the development of applications to implement business processes and maintain associated configuration documentation.
• Validate and/or execute acceptance testing phases for updates, new features, and solutions deployed in SG&A applications.
• Promote Agile methodologies within the organization and leverage these practices to improve efficiency and effectiveness across teams.

JOB REQUIREMENTS

• Bachelor’s degree in IT (software), Business Administration, or a related field.
• Strong analytical skills and excellent communication abilities.
• Experience with administration or functional management of enterprise applications supporting SG&A processes: ERP modules, budgeting tools, HRIS, CRM
• Experience integrating third‑party applications (e.g., ERP, HRIS, CRM, workflow tools, reporting platforms).
• Experience in a manufacturing environment
• Experience with SAP is a plus
• Knowledge of business processes in one or more SG&A domains is a strong asset.
• Project management experience is a plus (PMI, Prince2, SCRUM…).
• Process-oriented mindset.
• Very good command of English, French or other languages are a plus.

CORE COMPETENCIES

• Solution-oriented
• Learning quickly
• Perseverance
• Problem-solving
• Priority setting
• Time management

What you will find

• Flexible working hours
• Young and talented professionals
• Excellent work-life balance
• A dynamic industry and a continuous improvement desire.