Key Account Manager

About Patsnap

• Patsnap is a global SaaS company providing IP and R&D intelligence solutions powered by AI
• and big data. We help enterprises make better innovation decisions by transforming complex
• intellectual property and R&D data into actionable insights.

Role Overview

• We are looking for a Key Account Sales professional to manage and grow strategic
• enterprise customers in Singapore and the broader Southeast Asia region. This role focuses
• on building long-term partnerships, expanding account value, and driving revenue growth
• through consultative selling.

Key Responsibilities

• Own and manage a portfolio of key enterprise accounts, ensuring high customer

satisfaction and retention.

• Develop deep relationships with senior stakeholders, including R&D, IP, legal, and

innovation leaders.

• Identify upsell and cross-sell opportunities across Patsnap’s product portfolio.
• Lead the full sales cycle for existing key accounts, from needs discovery and

solution design to negotiation and contract closure.

• Collaborate closely with Customer Success, Product, and Solution Consulting

teams to deliver value-driven solutions.

• Act as a trusted advisor by understanding customers’ business objectives,

innovation strategies, and challenges.

• Monitor account performance, forecast revenue accurately, and deliver against

sales targets.

• Provide market and customer feedback to internal teams to support product and

go-to-market improvements.

Requirements

• Bachelor’s degree or above; background in business, science, engineering, or

related fields is a plus.

• 5+ years of B2B sales experience, preferably in enterprise SaaS, IP services, R&D

tools, or technology solutions.

• Proven experience managing key or strategic accounts with complex buying

processes.

• Strong consultative selling and stakeholder management skills.
• Ability to communicate complex technical or data-driven solutions in a clear and

compelling way.

• Self-motivated, results-oriented, and comfortable working in a fast-paced,

international environment.

• Experience selling into R&D, IP, legal, or innovation teams is highly preferred.
• Proficiency in English is required; additional Asian languages are a plus.