Senior Administrator, RFH Outsourcing
Aprio · Conyers, GA
About The Role
Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's **Client Accounting Services** team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a **Senior Administrator** to join their dynamic team.
### Responsibilities
**Executive & Operational Support:**
- Provide support to multiple partners and directors; work independently, proactively manage workloads, and track project timelines
- Plan and coordinate various meetings and departmental events (virtual and in-person), including invitations, space reservations, catering/food service, hotel accommodations, and ground transportation
- Handle sensitive and confidential business matters with discretion; support special projects and process improvements as assigned
- Collaborate closely with other administrative assistants to coordinate coverage and complete shared projects
**Client & Engagement Support:**
- Serve as a liaison between executives, internal teams, clients, and external stakeholders; build and maintain strong client/vendor relationships and deliver exceptional service
- Prepare, edit, and track engagement letters with accuracy and attention to detail
- Complete client setup forms for new clients and engagements
- Utilize CRM tool (HubSpot) to manage prospects and leads efficiently
**Tax & Compliance Operations:**
- Proofread and prepare client and agency correspondence, including response letters to the IRS and other tax authorities
- Maintain due-date tracking and reporting to ensure timely responses and filings with the IRS and other tax authorities
- Coordinate receipt of signed e-file authorizations and follow up to obtain missing forms required for e-filing
- Support tax return delivery when not handled by the centralized delivery team
**Reporting, Data & Records Management:**
- Create, revise, and design PowerPoint presentations for various purposes
- Generate and analyze reports using various programs; build Excel reports using intermediate formulas, charts, and graphs
- Perform data management, maintenance, and cleanup across department applications and trackers
- Scan, organize, and file client documents; consolidate records to maintain orderly digital and physical files
**Other Responsibilities:**
- Act as a change agent for implementing new processes within the department and guide team members accordingly
- Assist with office administrative functions/events/front office coverage
- Perform additional duties and ad-hoc tasks as assigned to support team and executive objectives
### Qualifications
- High school diploma or equivalent; additional certification in office management is a plus
- Proven experience as an administrative assistant or relevant administrative role (required)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) (required)
- Previous experience in a similar role within the financial, legal, or professional services industry (preferred)
- Familiarity with tax-related processes and procedures (preferred)
- Familiarity with CRM tools, preferably HubSpot (preferred)
- Familiarity with CCH Axcess, CaseWare, and CCH Workflow (preferred)
- Strong interpersonal and communication skills, both written and verbal
- Discretion and confidentiality when handling sensitive information
- Detail-oriented with a commitment to accuracy
- Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines
- Ability to multitask and prioritize tasks effectively
- Proactive and able to anticipate the needs of the executives
- Ability to adapt to changing priorities
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- Ability to always maintain a high level of professionalism
- Consistently demonstrates high-quality work and strong working relationships
- Ability to work a flexible schedule and overtime as needed
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