TikTok Support Intern

**Are you ready to join our digital revolution journey?**

At **[Aleph](https://alephholding.com/)**, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

Step into the fast-paced world of TikTok advertising as part of our regional support team. As a TikTok Support Intern, you'll be at the operational heart of our Latin American business — managing end-to-end processes in Salesforce, resolving advertiser issues, and working hand-in-hand with commercial teams across multiple countries. This is a role for someone who's comfortable navigating complexity, communicating across all levels of an organization, and making things happen.

### What You'll Do

• Own the full Salesforce lifecycle for assigned internal accounts, all the way to monthly consumption closing.
• Process balance top-up requests across TikTok Business Centers accurately and on time.
• Investigate and resolve ad rejection and account suspension cases, ensuring advertisers get back up and running quickly.
• Manage multiple stakeholders across different markets and functions, adapting your communication style to fit every audience.
• Contribute to the identification, improvement, and automation of internal team processes.

### What We're Looking For

• Currently pursuing a degree in Business Administration, Business Economics, Digital Business, or a related field.
• Advanced English proficiency (written and spoken).
• Confident working with Microsoft Office or Google Workspace (Excel/Sheets, PowerPoint/Slides, Word/Docs).
• A strong communicator who thrives in team environments and stays calm under pressure.
• Self-motivated, proactive, and adaptable — you take initiative and run with it.
• Detail-oriented with a commitment to quality and precision in every task.