Field Service Technician

We are currently looking for a Field Service Technician - electrical/mechanical - in Denmark

The Field Service Technician will perform hands-on field service work on Jenbacher Gas Engines, including but not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul, Jenbacher’s Gas Engines range in power from 0.25 to 9.5 MW, and run on either natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).

Essential Responsibilities

Execute service in compliance with the maintenance protocol of the engine, for example: check oil level and filters, replace filters and valves as well as perform relevant mechanical measurements

Carry out minor repairs on the engine additionally to the planned service

Take part in the execution of major service on the engine ensuring the compliance with the manufacturer’s manuals and procedures

Manage and work with third party suppliers

Manage customer expectation and report on the progress of the maintenance

Perform troubleshoot activities to understand mechanic failures of the engine and/or electronic failures of the associated control systems. Check historical data of the engine.

Create a technical report specifying the reason for the visit, the actions performed and the results, describe the use of materials and if needed recommend follow-up actions

Responsible to maintain basic set of spare parts in the van, ensure that they are approved, clean and stored appropriately

Work effectively as part of a team of technicians or independently

Process timesheets, expense reports, Environmental Health and Safety (EHS) forms, and job reports in a timely manner

Comply with all EHS policies and procedures to ensure a safe and productive work site

Keep a clean and tidy working environment

Perform other duties as assigned

Qualifications/Requirements

• Prior professional experience with reciprocating engines preferred
• Experience as car mechanic, car electrician, or other relevant electrical background
• Strong electrical and IT skills
• PLC knowledge
• English level medium or above
• Good working language proficiency in Danish and English

Desired Characteristics

• Familiar with Jenbacher reciprocating gas/diesel engines
• Available for extensive travel, up to 70% in Denmark
• Able to understand and implement technical procedures
• Possess a valid driver's license
• Strong analytical and problem solving skills
• Effective interpersonal and organizational skills
• Strong customer focus
• Able to effectively interact with customers

What do we offer

• Good salary
• 25 holidays and 5 company days
• daily allowance
• Danica pension (10% paid by the employer, 5% paid by the employee)