Services Facilitator IV - Guest Services

• Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room.
• Maintain reception and common spaces in a tidy and clean condition.
• Connect and transfer calls to relevant department/stakeholder and handle queries as needed.
• Assist the HR team with onboarding and termination activities and processes.
• Conduct basic clerical tasks such as copying documents, booking meeting rooms, etc.
• Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner.
• Arrange airport collection to specified individuals as and when needed.
• Maintain office supplies and services such as stationery, equipment, etc.

Requirements

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Experience in guest services or hospitality role.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Fluency in both Arabic and English is preferred.