Senior Software Engineer (AI and Platform)

About Fetch

Fetch is how modern pet parents give their pets the best care 🐶🐱. One pink app 🩷 for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customers love us (rated #1 by Choice Magazine!), and we're growing fast.

We're looking for a sharp, ambitious engineer who's excited to build AI-driven products that improve pet health, streamline veterinary care, and help millions of pets live healthier lives.

• Location: Sydney (Hybrid – Tue/Wed/Thu in-office)
• Compensation: Series A salary + meaningful equity upside
• Stack: TypeScript, React, Next.js, NestJS, GCP
• Tooling: Cursor, Claude, and unlimited AI tools – no token limits

Your role

You'll work directly with product, design, and leadership to architect and ship high-impact features that drive measurable improvements in pet health outcomes and veterinary efficiency. You'll own technical decisions, mentor engineers, and set the bar for quality.

• Ship real products that improve pet health and veterinary care
• Build event-driven systems to manage pet health data, streamline vet workflows, and simplify pet parent interactions
• Turn cutting-edge AI into reliable, production-ready features (guardrails, evals, monitoring)
• Collaborate directly with vets, ops, and product teams to create meaningful, measurable improvements in pet health outcomes

What you'll build

• Real-time, event-driven architecture: Vet visits triggering health record updates, follow-up reminders, and actionable insights in minutes (not days)
• AI-powered clinical workflows: Automating triage, symptom evaluation, summarisation, follow-ups, and personalised care recommendations
• Reliable workflow engines: Robust, human-friendly systems with comprehensive audit trails, replayable decisions, and clear paths for humans-in-the-loop
• Productionising AI: Turning fuzzy outputs into clear, safe decisions using structured outputs, verification, and targeted explainability
• Data-driven AI evaluation loops: Labelled datasets, offline/online evaluations, regression tests, and ongoing monitoring so quality stays stable
• Core domain models & platform primitives: Foundations (Pets, Health Records, Care Plans) that enable rapid, safe innovation

• About you
• You ship fast, smart, and reliably. You simplify complexity relentlessly, are comfortable making decisions quickly, and care deeply about creating impactful outcomes for pets.

• 5+ years shipping impactful software at scale
• Comfortable with TypeScript, React, Next.js, and GCP (or similar and quick to adapt)
• Pragmatic builder – knowing when to scale and when to iterate quickly
• You have great product thinking, and love to understand the user problem, challenge requirements, and push for outcomes over output
• Obsessed with reliability, observability, and trustworthiness
• Clear communicator, effective collaborator across teams
• Strong backend foundations: highly scalable distributed systems with solid resilience processes and auditability of all automated decisions
• Experience with event-driven architectures or workflow engines
• Real-world production AI experience (structured outputs, evaluation loops, guardrails)
• Bonus – experience in healthcare, veterinary, fintech or related industries

• What it's like here
• We're ambitious, collaborative, and genuinely enjoy building together. The Fetch team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.

• You'll be involved early in strategy. You're encouraged to give your opinion and debate with founders and the rest of the team
• Weird is welcome. We value unexpected perspectives and people who think differently, so just be you
• Unlimited AI tooling - no token limits or approvals needed. Just try things
• Work on a product genuinely loved by tens and tens of thousands of pets, pet parents and vets
• We're growing FAST. It's an exciting time to join and you'll directly impact the future of our products
• We say "steward" not "owner" – the accountability is real, the language signals how we hold it

And the perks

• Competitive Series A salary + meaningful equity
• Hybrid working (3 days Sydney office, flexible WFH)
• Latest MacBook Pro and a top setup
• Two team retreats each year
• Office dogs for cuddles and interruptions
• Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap

How to apply

Apply via the link, along with a quick note highlighting (bonus points if you include a photo of your pet 🐾)

• The most impressive system you’ve built (why it mattered, what was tough, lessons learned)
• An AI feature you’ve shipped (how you evaluated success, guardrails, results)
• What excites you about working at Fetch
• Links to your shipped work (GitHub/portfolio)