Visual Merchandiser - Massimo Dutti

Visual Merchandiser | Massimo Dutti | UK (Store-based)

About us

Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home . We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day.

Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter.

The role

As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager , you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey.

This is a full-time position requiring full flexibility , including evenings and weekends , with occasional early starts for deliveries and visual changes.

What you’ll be doing

• Using commercial and product data to spot opportunities and improve store results.
• Owning the store’s visual and commercial execution , ensuring displays feel elevated, current and customer-focused.
• Delivering VM in line with brand and company guidelines , adapting quickly while staying true to Massimo Dutti standards.
• Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand.
• Being a positive ambassador for our sustainability initiatives in store.
• Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers.

What you’ll bring

• Previous visual merchandising experience in fashion retail.
• Strong commercial awareness and confidence working with KPIs .
• Comfortable using reports/tools to inform decisions and follow up performance.
• Strong understanding of Massimo Dutti’s DNA and product , plus awareness of current market trends.

The mindset we love

You’re empathetic , reliable , and customer-focused , with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy.

What we offer

• Competitive salary
• 25% staff discount
• More4Less benefits scheme
• Refer a Friend programme
• Internal promotion opportunities

Inclusion

• We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions.
• Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

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