About The Role

Canon ITS has an immediate opening for an energetic Contact Center Supervisor to join our team in Chesapeake, VA. We are seeking a customer-focused leader with exceptional communication skills, proven leadership experience, strong organizational and problem-solving abilities, and the ability to thrive in a fast-paced environment. In this role, you will lead, coach, and develop a team of contact center agents providing technical support to customers. Responsibilities include monitoring call volume and quality performance, balancing workloads, providing...

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