Assistant Store Manager

Assistant Store Manager – DESIGNER OUTLET ROERMOND

Join waterdrop® as a full-time Assistant Store Manager (38h)! Lead a team to outstanding performance, boost revenue, and embark on an inspiring adventure at the heart of a fast-growing brand!

We typically respond within 2 days.

Drink More Water, we grow together.

At waterdrop® we make drinking more water fun, easy, and above all sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes — Microdrinks — which save plastic and CO₂ emissions (compared to conventional pre-filled bottles) and contribute to the planet. With a strong online presence, more than 40 stores worldwide, dedicated B2B partners, and over 22,000 retail and brand stores, we are ready for the next step — together with you!

Job Details

• Full-time (38 hours)
• Start date: 01.06.2026

Your responsibilities at waterdrop®

• Support the Store Manager in driving sales performance and achieving budget targets, with effective cost control.
• Participate in monitoring store performance, understand key indicators, and identify opportunities for improvement.
• Assist with recruiting, onboarding, and training the team to support their development and motivation.
• Lead, coach, and motivate the team for high performance and exceptional customer service.
• Develop future talent; we grow together!
• Deliver and manage an exceptional customer experience by bringing waterdrop®'s brand values to life.
• Handle customer inquiries and complaints efficiently to ensure high customer satisfaction.
• Maintain high standards of store appearance, cleanliness, and visual merchandising across all areas.
• Support inventory management, deliveries, and overall store organisation for efficient operations.
• Plan and help organise in-store events and promotional activities to improve performance and engagement (prospecting and negotiation).
• Ensure clear and effective communication within the store team, with other departments, and with customers.
• Support the Store Manager in promoting collaboration and consistency in store operations.
• Manage time and priorities in the store effectively.
• Ensure visits from the waterdrop® management team are always a positive experience.
• Ensure compliance with all company policies and procedures.
• Be responsible for maintaining hygiene and safety standards in the store.

What you bring

• Experience as a supervisor or assistant manager in an environment focused on customer service, product presentation, and commercial management.
• Understanding of the KPIs, targets, and performance of your store, and what can positively influence them.
• Ability to accurately report sales figures and store performance to the management team.
• Ability to manage and coach individuals and teams.
• Experience recruiting and training a high-performing team.
• Strong communication and interpersonal skills with a collaborative approach.
• Self-motivated and committed to maintaining standards and achieving results.
• Ability to positively influence commercial and operational areas.
• Flexibility and the ability to adapt your style to different situations.
• Ability to deal with change effectively.
• Effective delegation skills.
• Open to self-improvement, development, and feedback to enhance personal, store, and team performance.
• Resilient, with strong problem-solving skills and the ability to handle day-to-day challenges.
• Demonstrated understanding of waterdrop®'s brand values: Product Excellence, Inspired Communities, Sustainable Lifestyle, and Personal Growth.
• English-speaking; you have a level of proficiency that allows you to communicate easily with international stakeholders.

What we offer

• An ambitious, international team where fun is never forgotten.
• Individual development opportunities at one of the fastest-growing e-commerce companies in Europe.
• Discounts on your waterdrop® purchases online and offline, plus a range of free merchandise items.
• Legendary team events and qualified training.
• Competitive salary.
• Opportunity to receive a bonus upon achieving targets.