Agency Partner Manager

Are you Tracksuit’s new Agency Partner Manager
You'll own a portfolio of agency relationships across the US and Canada, from first conversation through to referred pipeline and revenue. That means:
Partner acquisition and portfolio growth

• Source, qualify, and acquire new agency partners through outbound and inbound effort
• Own your regional pipeline and referral targets, and track your own performance against them
• Work closely with Sales to support partner-influenced deals through to close

Relationship management and enablement

• Onboard and enable partners so they get real value from Tracksuit, not just access to it
• Run the ongoing cadence, check-ins, QBRs, and value-add touchpoints, across a high volume of partners
• Be the go-to contact for your partners, and their advocate internally

Strategy and scale

• Design and run engagement initiatives that work across a portfolio, not just your top few accounts
• Use data to prioritise where your time will have the most impact
• Bring a test-and-learn mindset, and the confidence to change course when something isn't working

Cross-functional collaboration

• Work closely with Sales, Customer, Marketing, and Product to keep the partner and customer experience joined up
• Feed partner insight back into product, marketing, and strategy
• Keep your reporting sharp and current across HubSpot and our internal tools

Who you are

• We’re looking for an engaging, strategic and thoughtful human to speak the language of agencies and be a true champion of our partners and customers’s brands; so you will naturally have an excellent understanding and hands-on experience across the agency landscape in US and Canada.
• You’ll love building 1:1 relationships and will be well equipped with excellent communication & presentation skills with the ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders.
• Great commercial acumen; you’ll be motivated by revenue growth and come from an agency account or new business, direct sales, strategic or channel partnerships background and have a good understanding of budgets.
• You're organised enough to manage a high volume of relationships without letting any of them go cold
• This role wears lots of hats (sales management, relationship management, marketing, ops) and you need to be comfortable getting your hands dirty.
• A kind, smart and genuine human with a growth mindset.
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit’s culture.
• You understand why investing in brand is critical to a business’ success (and why it’s important to track, i.e. why Tracksuit exists!)

Why you'll love it here

• ESOP for everyone: Every Trackstar has a share in our success, from day one.
• Progressive health and wellness benefits: Including an annual $300 wellness bonus, access to a premium EAP platform, and 6 weeks of PTO
• Generous parental benefits: 12 weeks of paid Parental Leave in additional to legal entitlement, additional sick leave for IVF, gradual return to work.
• L&D budget: Your growth matters to us.
• Flexible working: We have beautiful offices in New York, London, Sydney and Auckland. We are office first but offer full flexibility day to day.
• High care, high performance culture: Big ambitions, real support. We push each other to be brilliant and look after each other while we do it.

Most importantly, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything.