Customer Project Manager (260094)

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one.

Job Summary

We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities

• You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
• Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
• Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
• Handle project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation and to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods and tools with creative ideas

Key Qualifications

Education: Bachelor/BSC in Engineering

• Min years of experience: minimum 10 years in Network rollout, Swap, Build
• Domain experience: NRO

Financial Acumen & Analysis Skills

Business Understanding

Consultative Selling Skills

Customer and Market Insight

Negotiation, Persuading & influencing Skills

Project Management Skills

Occupational Health & Safety (OHS)

• Leading & supervising
• Planning & organizing
• Proficiency with the English language
• Knowledge of Nordic languages is a plus
• Ability to travel 90 % of the time

Additional Requirements

PMI certifications - The CPM is expected to be certified on the job stage that she/he holds

Project sales process

Contract management

3rd pp suppliers management experience

Location: Norway, Denmark or Sweden.

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Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

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