Product Management - Apprentice

About Us

• Neuron7.ai is a rapidly growing AI-first SaaS company building a category-defining Service Intelligence platform.
• Backed by top Silicon Valley VCs and strategic angel investors
• Helps enterprises make accurate service decisions in seconds
• Leverages AI, NLP, LLMs, and structured + unstructured data
• Integrates seamlessly with Salesforce Service Cloud, ServiceNow, Microsoft D365
• 🌍 Teams based in Bay Area & Bangalore

Why Join Us

At Neuron7.ai, you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.

Industry Challenges Neuron7 Solves

• Skills Shortage – Loss of tribal knowledge due to workforce attrition
• Rising Complexity – Products are harder to support than ever
• Demand for Instant Answers – Customers expect self-service and real-time resolutions
• Neuron7 converts collective enterprise intelligence (data + people) into actionable AI-powered predictions.

About the Team

The product team at Neuron7 is new and growing! You’ll join a design + product team working to launch Neuron7’s next wave of innovation and to establish a leading product management development practice at Neuron7. As an early member of the team, you’ll have the opportunity to have significant impact on both product direction and on the team’s practices. Most of Neuron7 is based in either the Bay Area and Bangalore.

What you’ll do

The Product Management Apprentice will participate in a structured, one‑year apprenticeship program governed by the Apprentices Act. The apprentice will receive hands‑on, on‑the‑job training while supporting product management teams building AI‑powered enterprise products for service‑centric domains, including call centers, customer support operations, and field service environments.

This role is designed to develop early‑career product talent and serves as a potential pipeline for future internship or full‑time product roles, subject to performance and business requirements.

Key Responsibilities

• Support Product Managers with day‑to‑day execution across the product lifecycle
• Assist in documenting product requirements, user stories, workflows, and acceptance criteria
• Help analyze service‑oriented use cases such as case resolution, incident management, and field service workflows
• Participate in product discovery activities, including user research synthesis and problem framing
• Collaborate with design, engineering, data, and QA teams to support feature delivery
• Learn and apply fundamentals of building and scaling AI‑assisted, data‑driven product experiences

Required Qualifications

• Engineering or equivalent graduate (2025 or 2026 pass‑out)
• Strong analytical and structured thinking skills
• Interest in enterprise software, SaaS products, or B2B technology
• Curiosity about service operations, customer support, or field service domains
• Strong written and verbal communication skills
• Willingness to learn in a structured, on‑the‑job apprenticeship environment

Preferred Skills & Exposure

Academic projects, coursework, or internships related to

• Product management or business analysis
• Service management, call center platforms, or customer support systems
• Field service, operations, or workflow automation

Foundational understanding of AI or ML concepts such as

• Decision support systems
• Recommendations or automation
• Knowledge‑driven or expert assistance tools
• Basic familiarity with product tools (e.g., Jira, Confluence, product documentation tools) is a plus

What We Do and Value

At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.

Our Commitment to Diversity and Inclusion

Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.

If you’re excited about building innovative backend solutions and want to be part of a forward-thinking team, we’d love to hear from you!