Account Support Representative

We are seeking a detail-oriented and proactive individual to take charge of customer payment collection, registration follow-ups, and regulatory compliance. This role is crucial to ensuring our financial processes run smoothly and that our operations adhere to all local legal requirements.

Key Responsibilities

• Oversee the timely collection of payments from customers while maintaining positive client relationships.
• Monitor and follow up on registration processes to ensure timely completion and accuracy.
• Maintain up-to-date knowledge of local regulations and ensure company activities are in full compliance.
• Prepare and maintain accurate financial and administrative records related to collections and registration.
• Collaborate with finance and operations teams to streamline compliance procedures and improve efficiency.
• Escalate issues to management, when necessary, particularly in cases of delayed payments or regulatory

Interpersonal Skills

• Clear communication
• Arabic is mandatory
• Active listening and understanding of the business needs and requirements
• Team collaboration internally and externally
• Problem solving
• Attention to detail
• Data and record management
• Compliance and Policy Adherence
• Relationship building with the employees and customers
• UAE National
• Degree in Finance
• Arabic language is mandatory
• 2-3 years of relevant experience required  
• Microsoft 365 skills are essential
• Proven experience in collections, compliance, or administrative coordination.