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IT-Support T-Centralen
Further AB · Sweden
About The Role
- Basic MAC OS/WIN OS skills
- Support of administrative activities and tasks
- Support project work to develop technical solutions (for example rollout)
- Perform install and configuration activities and tasks of system components and complex networks
- Support Clients in second level support and day by day business
- Perform analysis and solutions of incidents in day by day business
- Report and present progress of project work (effort, status, meetings etc.) to project leads
- Working hours: 09:00 – 18:00 local time (Local Bank Holidays are excluded)
- Fluent local language
- Good English skills in reading, writing and speaking. All communication including emails and calls must be done in English.
- Break & Fix Activities: Software Defects, General Software Support, Hardware Defects
- IMAC/D: IMAC Execution, Pre-delivery preparation, Build, Install, Move, Hardware Add, Software Add, Hardware Change, Software Change, Refresh, Cascade (removing of a system unit and installation at a different end user).
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