About The Role

Basic MAC OS/WIN OS skills
Support of administrative activities and tasks
Support project work to develop technical solutions (for example rollout)
Perform install and configuration activities and tasks of system components and complex networks
Support Clients in second level support and day by day business
Perform analysis and solutions of incidents in day by day business
Report and present progress of project work (effort, status, meetings etc.) to project leads
Working hours: 09:00 – 18:00 local time (Local Bank Holidays are excluded)
Fluent local language
Good English skills in reading, writing and speaking. All communication including emails and calls must be done in English.
Break & Fix Activities: Software Defects, General Software Support, Hardware Defects
IMAC/D: IMAC Execution, Pre-delivery preparation, Build, Install, Move, Hardware Add, Software Add, Hardware Change, Software Change, Refresh, Cascade (removing of a system unit and installation at a different end user).

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IT-Support T-Centralen