Developer/Digital Producer

The Developer/Digital Producer works closely with stakeholders to understand project requirements based on client needs within the Clinigen Managed Access division. General areas of responsibility include the design, configuration, user acceptance testing and launch of Clinigen’s digital platforms to support the delivery of Managed Access Programs.

Key Responsibilities

• Create, implement and execute procedures to build and maintain the configuration of Clinigen’s digital platforms to support the delivery of Managed Access Programs
• Assist in providing or creating technical solutions to internal and external client requirements
• Work with clients and Program Managers/Directors to create and maintain specification documents
• Work in conjunction with Program Managers/Directors to ensure digital platforms are launched in accordance to project requirements
• Responsible for the design and configuration of Clinigen’s digital solutions in line with client requirements
• Ensure test scripts are defined in accordance to project requirements and manage the delivery of user acceptance testing
• Oversight of change management of digital platforms in accordance to project requirements and include adequate regression testing of the implemented change
• Maintain all supporting documentation for studies in accordance with SOPs/Guidelines/Work Instructions to ensure traceability and regulatory compliance.
• Ongoing management of day to day project activities in conjunction with program managers/directors
• Assisting program managers and program directors to manage and maintain client relationships
• Monitor Program progress to ensure adherence to Program specifications, client KPI’s and regulatory requirements
• Ensure adherence to service levels agreements from internal and external clients
• Ensure all work is completed within agreed internal SLAs and project deadlines
• Troubleshoot and resolve issues relating to ordering logic and system behaviour

Requirements

• Demonstrate ability to learn new systems and function in an evolving technical environment
• Previous experience with Oracle systems and particularly Oracle Policy Automation or similar rules-based workflow platforms would be advantageous
• Ability to build strong working relationships with global teams as well as work effectively on an independent basis
• Ability to identify efficiencies and develop reusable technical solutions
• Work effectively in a quality-focused environment
• Demonstrate strong planning and organisational skills with a focus on attention to detail
• Working to meet client KPI’s and Service Level Agreements