Internship - SPA Therapist and Executive

The Urban Spa by CODAGE – The Hotel Brussels

About The Hotel Brussels

Located in the heart of Brussels, The Hotel Brussels is a 4-star superior property offering 423 rooms and panoramic city views. Our Urban Spa by CODAGE is a refined wellness destination dedicated to excellence, personalization and premium guest experiences.

We are currently looking for an talented and motivated intern to support our Spa team . This is a unique opportunity to join a growing spa environment and actively contribute to its development and success.

Your Role

• As a SPA Therapist and Executive Intern, you will deliver exceptional (face) and body treatments while ensuring an outstanding and personalized guest experience.
• You will also take on admin responsibilities: you will contribute to the operational, commercial and financial performance of the spa, supporting its strategic growth.

Main Responsibilities

Guest Experience & Client Relations

• Welcome guests with professionalism, warmth and discretion
• Identify guest needs and personalize the spa journey
• Complete CODAGE training and act as an ambassador for both The Hotel Brussels and The Urban Spa by CODAGE
• Maintain confidentiality and ensure an exceptional level of service at all times

Treatment Delivery

• Perform (facial) and body treatments according to spa and CODAGE protocols
• Maintain consistent excellence in treatment quality and technique
• Participate in CODAGE technical and process training sessions (organized twice per year)

Hygiene & Spa Standards

• Ensure impeccable cleanliness and hygiene of the spa area
• Replenish linen, products and amenities
• Coordinate with the hotel’s housekeeping and maintenance teams

Admin Responsibilities

• Manage spa reservations and booking systems (currently MEWS and Spa Booker) for massages, treatments, hydrojet sessions, day passes, etc.
• Organize CODAGE training sessions for therapists
• Manage therapist scheduling according to demand and coordinate additional staff when required (duo treatments, absences, peak periods)
• Collaborate with the Marketing Manager on:
• Website updates
• Price lists and client brochures
• Google My Business page (including reviews management)
• Social media presence
• Manage stock, inventory and supplier orders
• Oversee invoicing, reconciliation and spa P&L responsibility

Please note that responsibilities are non-exhaustive.

Profile & Qualifications

• Completing a diploma with an internship agreement: schools for aesthetics, cosmetology or wellness
• Strong service mindset with a commitment to delivering exceptional guest experiences
• Excellent interpersonal skills and sense of hospitality
• Discretion, courtesy and confidentiality
• Rigorous, autonomous and team-oriented

Languages

• Fluent French (mandatory)
• Intermediate English (required)
• Any additional language is an asset

Contract & Working Conditions

• Full time or part time
• Internship or "alternance"
• Usual fixed days off: Monday, Tuesday and Wednesday. Flexible schedule according to operational demand.
• Peak periods: Friday evenings, Saturday full day and Sunday mornings. Weekend and public holiday work required.

Benefits & Compensation

• For students residing abroad, we offer a compensation (internship allowance of up to €750/month) to support housing.
• Lunch provided by the hotel when working days are more than 4 hours
• Well-being policy: monthly activities
• Preferential rates and exclusive discounts on hotel stays, food & beverage and services within our properties of the Pandox group:
• DoubleTree by Hilton Brussels City
• Hilton Brussels Grand Place
• Holiday Inn Brussels Airport
• Hotel Indigo Brussels – City

Recruitment Process

• If you are motivated to take on this exciting challenge and contribute to our exceptional team, please send us your CV.
• Our corporate culture promotes diversity, inclusion and equal opportunities. Should you require any accommodation during the recruitment process, please let us know.
• We look forward to welcoming you to The Hotel Brussels.