Business Implementation Manager (m/f)

Business Implementation Manager | AIFs & Corporate

Department: Business Implementation

Responsibilities

As a Business Implementation Manager you will

• Be responsible for the coordination and preparation of fee proposals, including taking the lead in RFP preparations, for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure.
• Coordinate between various internal and external stakeholders to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties:

• o AML/ KYC analysis, and driving our internal compliance approval process;
• o Bank account opening coordination;
• o Preparation, and coordinating the review, of service agreements as well as Operating Memorandum;
• o Attend weekly calls with clients, as well as other key stakeholders;
• o Coordinating the review of legal documents for the structure setup;
• o Actively manage the communication between the client and all stakeholders; and
• o Track and perform all Luxembourg regulatory filings during the onboarding phase.

• Overseeing the daily work, coaching of team members and management of the team.
• Contribute to seeking ways to improve collaboration with stakeholders, as well as to improve team processes, in close collaboration with Head of the team.
• Act as a first point of escalation for other internal IQ-EQ stakeholders in case of inefficiencies or blocking points within the internal collaboration, aiming to assure a one-stop solution for clients in the onboarding phase.
• Assist to handle, escalate and resolve client complaints.

Requirements

What you will bring to the team

• Strong legal and business acumen;
• Relevant experience in alternative investment fund industry is a strong asset, or related Luxembourg corporate experience;
• Excellent knowledge of MS Office tools;
• Problem solving, collaborative, client- and team-oriented approach;
• Structured and well organised with strong skills in coordination to get buy-in from others;
• Good inter-personal skills and a strong command of English (any other language would be an asset);
• Experience with working in a global company (including remote teams) and/ or with teams with multi-cultural backgrounds, and
• University Degree in Law or a related degree/ experience.