Quality Engineer Customer (f/m/x)

Quality Engineer Customer (f/m/x)

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks

• Acting as the primary quality contact for customers from project phase through series production
• Planing, creating, and maintaining control plans, test instructions, and advanced quality planning (incl. FMEA, PPAP, product & process release)
• Monitoring, analyzing, and reporting quality KPIs; managing cross-functional improvement actions using statistical methods
• Coordinating initial sampling, customer release, requalification, and process/capability studies (incl. measurement capability)
• Handling and resolving customer complaints and claims using the 8D methodology in compliance with WIMS Q1/Q3
• Preparing, conducting, and documenting internal and external process audits; managing corrective actions and ensure effectiveness
• Supporting feasibility assessments, risk-analysis, and implementation of required quality and production processes

Here's what you can bring to the team

• Engineering degree (Quality, Production, Industrial Engineering or similar) with several years of experience in quality and/or product roles in a manufacturing environment
• Strong technical understanding of production processes and quality management systems (APQP/QVP, ISO 9001, IATF 16949)
• Proven expertise in quality methods and tools, including root cause analysis (8D, 5‑Why, Ishikawa), SPC, MSA, and continuous improvement
• Experience in managing non-conformities, customer complaints, and corrective/preventive actions in line with customer and industry standards
• Analytical, data-driven mindset with the ability to manage multiple priorities and make structured decisions
• Strong communication, negotiation, and conflict-resolution skills; effective technical interface to customers, suppliers, and cross-functional teams
• Confident use of MS Office and SAP (QM/MM), very good English skills (German a strong asset), leadership capability, and willingness to travel
• Applications from qualified individuals with disabilities are expressly welcome.

Your contact person

Martin Czembor, People & Organization Grevenmacher, LU

• Get to know us here and find out why we are passionate about attracting talent to Webasto.
• We look forward to receiving your online application!
• We kindly ask you to submit your application documents in English.