Technici užívateľskej podpory informačných a komunikačných technológií

What you’ll be doing

• Supporting Tachyum customers and potential customers to easily use and adopt our emulation systems
• Providing feedback to our engineering team about customers’ requests and improvements
• Communication with engineering and business team
• Learn a variety of technologies, which we use (emulation platforms, virtualization, deployment automation)
• Create/localize technical materials
• Produce technical documentation
• Hands-on training for customers

What we are looking for

• Familiarity with applications running on Linux server environments – installation, monitoring
• Experience in system administration of Linux is big advantage
• Experience in deployment automation and provisioning
• Scripting (Bash and Python) development experience
• Analytical skills in the areas of incident management and problem-solving
• Experience with IT monitoring concepts and customization for local requirements

Basic qualifications

• Bachelors or Masters in computer engineering or electrical engineering
• 3 or more years of experience it IT technical position
• Good communication skills, customer oriented
• Work well in a team environment, be proactive
• Self-motivated, curious with desire to continually learn and grow in support function