About The Role

We are looking for a Service / Project Manager to oversee service delivery and project execution across enterprise application and integration environments. Key responsibilities
Manage project scope, planning and budget
Coordinate internal and external stakeholders
Lead governance and reporting activities
Manage risks, issues and dependencies
Drive service improvement initiatives
Monitor service quality and project performance
Coordinate resources and priorities
Ensure successful project delivery
What we are looking for
A delivery-focused professional with excellent organizational skills and a proven ability to manage complex projects and stakeholders.

NTT Data is a trusted global innovator of IT and business services, helping clients transform through consulting, industry solutions, technology modernization and managed services.
Higher education degree or equivalent experience
Experience in Project and/or Service Management
Knowledge of ITIL processes
Experience with Prince2, PMBOK or similar methodologies
Agile delivery experience
Resource and budget management capabilities
Strong communication and stakeholder management experience
Experience with reporting and governance activities
Understanding of software development lifecycle management

Professional working proficiency in English (mandatory)
Professional working proficiency in Dutch and/or French (mandatory)
Technology environment: ServiceNow, MS Project, Jira, Confluence, ITIL Processes, Agile Tooling, Reporting Platforms and Project Governance Tools.

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NTT DATA - IT Project Manager itil / Service Now / Agile