Senior Consultant - Oracle

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title: Oracle Engagement Cloud / OEC Consultant

Job Category: Consulting

Reports to: Lead

Work Location/Travel: Bangalore/Remote

Job Summary: Apex IT India is seeking an Oracle Engagement Cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications.

Duties/Responsibilities

• Designing the application using Redwood and modifying the Redwood pages.
• Implement Oracle Engagement Cloud per the design provided by the Team Leader.
• Own development responsibility from definition through delivery.
• Exhibit strong design and development skills.
• Adapt to creating business process models based on client requirements.
• Orientation to contribute both as a mentor and an individual contributor.
• Strong troubleshooting and groovy coding skills.

Competency (Knowledge, Skills, and Abilities)

• 4+ years of experience implementing ‘Oracle Engagement Cloud’ / ‘Oracle Sales Cloud’ CRM systems.
• Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder.
• Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import.
• Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript.
• Certification in Oracle Redwood Development is a great plus.
• Experience with any other Oracle cloud like CPQ, or OIC is an added advantage.
• Strong programming skills and the ability to review complex code bases others write.
• Excellent problem-solving skills.
• Ability to research, follow up, and resolve complex problems.
• Ability to understand, analyze, and solve explicit and implicit requirements.

• Position Type and expected work hours: Full-time/Permanent and 40 hours per week.
• Required Education and Experience: Any Graduate with a minimum of 3+ years of relevant experience in Oracle CX (mandatory)