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Kwery - Junior Customer Success Manager

ICTJOB BV · Arr. Turnhout, Belgium

Customer SuccessJunior LevelImported listingfull-time3 months ago

About The Role

  • Je beheert een eigen klantenportefeuille, bouwt duurzame relaties op en zorgt ervoor dat klanten het maximale uit de software halen.
  • Je begeleidt klanten van A tot Z, van implementatie en onboarding tot opleidingen, advies en ondersteuning bij het gebruik van de verschillende modules.
  • Je denkt proactief mee met de klant, signaleert opportuniteiten voor upsell en cross-sell en vertaalt feedback naar concrete verbeteringen voor het product.

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